Are you suffering from burnout? With all of the compliance regulations on doctors and their staff it is common for them to feel overwhelmed. A new patient experience module makes things easier for physicians and cuts back on busy work for their employees.
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A new patient experience platform has doctor’s and their staff working less and seeing more patients. This new software creates a digital waiting room experience and integrates the patients with the practice. Physicians that have implemented this program have noticed their productivity go up, and their work load go down. They are seeing more patients per hour, their staff is doing less “busy work” and they have been able to cut down new patient evaluation times almost in half. Due to this doctors are able to spend more time with their patients and focusing on their healthcare needs.
This program also allows patients to view their balance and make payments on their own. Cutting down time and cost spent on sending out patient statements or having office personnel trying to receive payment on balances. Patients no longer wait in the lobby for hours before they see the doctor. With more modern check in and check out procedures patients get taken in for their appointments quickly, get treated and are on their way home. Patients are even able to pay for their visit on the software before being seen by the doctor, saving even more time. There is also an option to pay directly through your phone!
It offers a schedule at a glance feature that is color coded. This shows you exactly why a patient is coming in and what services they are scheduling for, without having to click through several screens.
Patient compliance has increased as well. The software allows the patient to check in in the morning prior to even arriving for their appointment. This ensures staff that the patient remembers their appointment and will arrive on time. Thus cutting down on late cancels and no-shows.
What do you think, would this software be helpful in your office?
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