If you are like many physician practices, the electronic health record (EHR) can be a source of dissatisfaction and increase resignations.
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A recent study found that EHR dissatisfaction and burnout are leading factors indicating a physician’s likelihood to leave their healthcare facility.
Physicians who dislike their EHR are three times as likely to leave.
Also, physicians who strongly disagree that their EHR training is sufficient are twice as likely to leave their current practice.
Is your EHR causing issues with your practice?
If so, it’s essential that you take action or risk losing your physicians.
How can you make your EHR experience better for the physicians?
First, make sure your template is set up correctly. When templates are wrong, it leads to frustration and incorrect billing.
Next, make sure your physicians are trained adequately and provided resources for additional questions or follow-up training.
Routinely audit your physicians’ charts to look for any issues. Then offer additional training and help them correct any ongoing errors. If you can personalize their template to help them, do so.
We help our clients audit their charts, train their employees, and ensure that their billing is accurate.
Not only is this important for physician retention, but it is essential to maintain compliance and avoid hefty government fines.
Make sure your physicians are able to get the feedback and training they need.
At the end of the day, if the EHR is still problematic for all of your physicians, it may be time to make a change.
If your office is struggling with billing and needs to perform audits, contact Rickard & Associates today!
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