How Much Damage Can One Employee Do?

Unfortunately, a single employee can cost you your patients, your reputation, and large expenses in fines and penalties. Mistakes or bad acts by one employee can even force you to shut your doors for good.

We can help your practice stay on top of the latest healthcare news, rules, regulations and trends.  Subscribe to stay current and up to date on important matters that will impact your practice.  (To subscribe to our blog ).

In a recent event, a health system had to alert many patients after their employee inappropriately accessed patient records.

Another employee at the health system alerted the privacy officer that the employee was looking at records without a business reason. While the employee was able to look at medical records as a part of daily responsibilities, the employee inappropriately viewed over 700 patient records.

The patients were notified and the employee was terminated.

Now the health system must deal with the consequences of the acts of one employee.

How do you protect your practice from a similar situation?

Train your employees regularly!

Your employees are your first defense against breaches – both internal and external.

Your employees should be trained on how to react when they find any potential breach or violation of privacy or security policies.

In the incident above, an employee correctly reported the wrong-doer to the privacy officer. If your employees know to quickly report other employees who are breaking the law, this can help you to cap your damages.

Also, if you use an EHR, make sure that you have adequate controls in place to control access.

It is also essential that you take employee concerns seriously, so that your employees know that their concerns will be thoroughly investigated.

Good communication is essential.

We help our clients investigate employee concerns and put into place any necessary remediation.

In our next blog post, we will keep you informed of related issues.  To get this important information delivered directly to your mail box, 

Do you need help staying current and compliant with the latest laws, rules and regulations?  We can help. To contact us about your new government rules and regulations, your practice’s risk assessment, or about your other legal needs:  CLICK HERE.

Related Posts

Categories

Recent Posts

Happy Thanksgiving from Rickard & Associates!
November 24, 2022
Protect Your Practice Against Telemedicine Fraud
November 22, 2022
Do I Need an Estate Plan?
November 17, 2022
Ready for an Audit?
November 15, 2022
What’s Wrong with Using an Online Will?
November 10, 2022

Subscribe

Enter your email to subscribe now and receive your FREE HIPAA Risk Assessment book!

An essential tool for all healthcare providers, Easy Guide to HIPAA Risk Assessments breaks down the requirements of HIPAA so you can successfully complete your required risk assessment.

 

Get it now for FREE (an $8.99 value!)

One more step! Please check your email to confirm your subscription and receive your FREE book!