How Often Do You Train Your Employees?

With remote work, telehealth, and the increase in hacking of healthcare entities, it’s essential you train your employees regularly on breaches and breach readiness.

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A recent phishing email exposed private information of 26,000 patients of an eye care practice.

Many recent healthcare breaches have utilized ransomware to lock entities out of their electronic systems or encrypt their data, in demand for ransom. However, phishing is always a risk to healthcare entities as it relies on human error.

According to a 2019 study by Egress, healthcare employees were the root cause of the majority of healthcare data breaches. 63% of those breaches were caused by human error.

It is essential that you train your employees if you want to best protect your practice against a breach.

Rickard & Associates helps its clients provide training, real life scenarios, and even fake phishing emails to help employees understand the gravity of an error.

Your employees need to be trained regularly on your HIPAA policies and procedures and any changes that are made.

Employees also need to be trained on your breach readiness plan. Proper training leads to quick responses.

Let us know if you’ve been conducting remote or in-person trainings during the COVID-19 pandemic by commenting below!

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