Will Apps Replace Doctors?

While healthcare apps are increasing in number and accuracy, they are still unable to outperform primary care physicians.

We can help your practice stay on top of the latest healthcare news, rules, regulations and trends.  Subscribe to stay current and up to date on important matters that will impact your practice.  (To subscribe to our blog ).

A recent study found that primary care physicians outperformed multiple symptom-checking apps in regards to both the accuracy of the diagnosis and the safety of advice provided.

The study showed that the accuracy of the results varied greatly from one app to the next.

In the wake of COVID-19, many apps were created to help people check their symptoms and in some cases, connect them with a healthcare provider.

Physicians are often able to gather more information than an app. Circumstantial information and medical histories are often beneficial to physicians. However, the study provided both the apps and the physicians with only the following:

  • A patient’s age,
  • A patient’s sex,
  • Previous medical history,
  • Primary complaint,
  • Current symptoms, and
  • information to be provided ‘if asked’ by the app or provider.

The study did not use real patient information.

While apps and the internet can be useful tools to help patients know when to go to a doctor, they can also provide misleading information.

How do you help your patients avoid seeking potentially misleading medical advice from the internet or an app?

Make sure that you are open to different channels of communication.

If you are easily accessible to your patients, they are more likely to reach out directly with their questions.

Many practitioners make use of their own apps to provide quick responses, test results, appointment reminders and more.

The increase in telehealth visits has also encouraged patients to reach out to their providers when they don’t want to go in to a physical office. Some providers find that offering regular telehealth visits greatly benefits their patients.

Some physicians provide newsletters, post-cards or e-mails to patients to alert them of illnesses that are spreading or helpful tips to stay healthy.

Communication with your patients is key.

Comment below and let us know how you communicate with your patients!

In our next blog post, we will keep you informed of related issues.  To get this important information delivered directly to your mail box, 

Do you need help staying current and compliant with the latest laws, rules and regulations?  We can help. To contact us about new government rules and regulations, your practice’s risk assessment, or about your other legal needs:  CLICK HERE.

Related Posts


Recent Posts

Estate Planning Terms to Know
December 1, 2022
Are You Providing Patients with their Records Quickly Enough?
November 29, 2022
Happy Thanksgiving from Rickard & Associates!
November 24, 2022
Protect Your Practice Against Telemedicine Fraud
November 22, 2022
Do I Need an Estate Plan?
November 17, 2022


Enter your email to subscribe now and receive your FREE HIPAA Risk Assessment book!

An essential tool for all healthcare providers, Easy Guide to HIPAA Risk Assessments breaks down the requirements of HIPAA so you can successfully complete your required risk assessment.


Get it now for FREE (an $8.99 value!)

One more step! Please check your email to confirm your subscription and receive your FREE book!